You can modify your subscription plan from your
account page. Under "Your Subscriptions", select "Manage" on the subscription you'd like to modify, and you'll find the option to edit your formulation, order a return label to refill your bottles and edit the frequency of shipments, adjust your billing information and shipping address, add or remove pumps, and choose fun add-ons.
There's also an option to "Cancel Subscription." Please note that since all formulas are fully customized, we cannot accept cancellations, returns, or apply refunds after your order has been billed and processed. All cancellations will apply to the following scheduled delivery.
Once you have successfully canceled your subscription, you will receive an email from us confirming that your subscription has been canceled. If you do not receive this email after 24-hours, please reach out to us
info@thatgoodhair.co.uk so that we can help!